💇🏽‍♀️ What type of hair do you sell?

We only offer 100% raw human hair. No synthetic blends, no fillers. Every bundle and wig is thick, soft, and designed to last — quality over everything.

🧖🏽‍♀️ How long does the hair last?

With proper care, our raw hair lasts 12+ months — sometimes even longer. You can wash, dye, straighten, or curl it just like your own.

📦 How long is shipping?

All products are pre-order, which means we process and package each item with care.

🖤 Processing Time: 2–4 business days

🖤 Shipping Time: 3–5 business days

(You’ll receive tracking info once your order ships.)

🛍 Do you offer express shipping?

Yes! Select express shipping at checkout. Need it faster? DM us on Instagram @LuxuriousKollectionByKayy before placing your order to confirm availability.

✨ Do you accept returns or exchanges?

Due to the nature of our products (and hygiene standards), all sales are final. Please double-check your order before checking out. If there’s an issue with your delivery, contact us within 48 hours of receiving your package.

💳 What payment methods do you accept?

We accept:

• Apple Pay
• Klarna
• Cash App
• Shop Pay
• Visa / Mastercard / AmEx

Buy Now, Pay Later is available.

🧼 How do I care for my hair?

Treat your bundles like luxury:

• Use sulfate-free shampoo
• Deep condition regularly
• Air dry or use low heat
• Wrap your hair nightly in a silk bonnet
  Each order comes with a full care card for best results.